We value your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Information we collect

• Contact details: name, email, phone number, billing and shipping address.

• Order and payment data: order IDs, payment status and references (Razorpay/UPI), timestamps.

• Technical data: device, browser, IP, and cookies for analytics and fraud prevention.

How we use your information

• To process and fulfill orders, provide shipping updates, and offer customer support.

• To prevent fraud, manage chargebacks, and ensure platform security.

• To improve performance and user experience through analytics (e.g., GA4/Meta Pixel).

Sharing your data

• Payment processing: Razorpay/UPI and banks, strictly for completing payments.

• Logistics partners: reputable courier services for delivery.

• Legal compliance: if required by law or to protect our rights.

Security
We use industry‑standard encryption and access controls. Access to personal data is restricted to authorized personnel only.

Retention
We retain information for as long as necessary to comply with legal, tax, and accounting obligations.

Your rights
You may request access, correction, or deletion of your data, subject to applicable law.

Contact
support@timecraze.in | +91 99030 71577
Address: PG42 HWQ, Nadibhag School, Kathor Rd, Kazipara, Barasat, Kolkata, West Bengal 700128

Updates
We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.